PRIVACY POLICY
HOW FLEXICARS HANDLES YOUR DATA
INTRODUCTION
Flexicars ("we", "our", or "us") is committed to protecting the privacy of our website visitors and users ("you", "your"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with the **Privacy Act 2020** of New Zealand. By using our website and services, you agree to the terms outlined in this policy.
WHAT PERSONAL INFORMATION WE COLLECT
We may collect personal information from you in the following ways:
Directly
When you voluntarily provide information by completing forms, subscribing to newsletters, or contacting us via email or other communication channels.
Indirectly
Through automated technologies such as cookies, analytics, or other tracking mechanisms.
Types of personal information we may collect include:
- Name
- Contact details (email address, phone number, etc.)
- IP address
- Browsing data (pages visited, time spent, etc.)
- Any other information you provide while using our services.
PURPOSE OF COLLECTION
We collect your personal information to:
- Provide and improve our services
- Respond to your inquiries
- Process transactions and manage your account
- Send marketing communications, if you have opted to receive them
- Analyse website usage and improve user experience
HOW WE USE YOUR INFORMATION
We will only use your personal information for the purposes specified in this Privacy Policy or for other purposes allowed by the **Privacy Act 2020**. We do not sell or rent your personal information to third parties.
DISCLOSURE OF YOUR INFORMATION
We may disclose your personal information in the following circumstances:
- To our service providers who assist in the operation of our business (e.g., website hosting, payment processing).
- If required by law, such as to comply with a subpoena or similar legal process.
- To protect our rights, property, or safety and those of our users or others.
SPECIAL CLAUSES FOR FLEXICAR SUBSCRIPTION SERVICES
Credit Enquiries and Identity Verification
The Subscriber authorises FlexiCar Subscription and all related companies (as defined in the Companies Act 1993) to use and disclose the personal information provided to undertake all necessary enquiries and request, collect, check, and exchange information (both now and in the future), including but not limited to personal, commercial, and financial information from any Credit Reporting Agency or any other source for the purposes of assessing creditworthiness, verifying identity, anticipating fraudulent activity, or administering and enforcing the Subscriber Contract.
Credit Reporting in Case of Default
If the Subscriber defaults in the payment of any monies owed to FlexiCar Subscription, the Subscriber authorises FlexiCar Subscription to provide information about that default to any Credit Reporting Agency, and that Agency may give that default information to other Credit Reporting Agency customers.
GPS Tracking and Electronic Monitoring
FlexiCar Subscription may fit and operate GPS tracking or other electronic tools to the Vehicle to enable it to track or locate the Vehicle, or monitor driver behaviour during the Subscription Period. By signing the Subscription Agreement or taking possession of the Vehicle, the Subscriber authorises FlexiCar Subscription to track the Vehicle and collect other information about the use and operation of the Vehicle until it is returned to the Owner. For the avoidance of doubt, the Subscriber does not have any interest in, or ownership rights in, any data collected.
SECURITY OF YOUR PERSONAL INFORMATION
We take reasonable steps to protect the personal information we hold from misuse, loss, unauthorized access, modification, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure.